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Paging Toubleshooting Tips Paging service is very reliable. Occasionally, you may miss a page or receive a garbled message. If you are having trouble receiving your pages, the following tips may help you solve the problem. Please review the troubleshooting list prior to calling our Customer Service line. If you require further assistance, please call: Ottawa (613) 739-7243 1. Is your pager on? Be sure that your pager is on by turning it off and on. It may sound silly, but on some models it is difficult to tell whether it is on or off. 2. Install a fresh battery. If the battery is low, it can prevent pages from coming through. 3. Check your surroundings. You may be in an area that blocks your pager signal. These areas include:
4. Check your coverage area. Locate your paging coverage area map to verify that you are within your coverage area. You may be out of or on the edge of your coverage. The signal may be weakened in these "fringe" areas. 5. Has the pager been damaged? Verify that your pager has not been dropped on a hard surface or water. Your pager may be in need of repair.
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